Who are we?

Ailean Online is a small IT sales and support business based in Murrumbateman, NSW, 20 mins out of Canberra, Offering IT and Network support, Laptop and Computer Repairs in the Canberra Region.

As a service, we also sell a range of computers and software, networking and Internet related hardware.

1 Grevillea Close
NSW 2582

MB: 0407847380

Please use the CONTACT form
(stops spam) for help/book a job/enquiries etc.

We do NOT offer "Contracts" as we feel they are more about the money than the service... After 42 years in the Industry, have seen way too much of the "Dark Side".

Festive Greetings to all.

I do not do "Christmas Sales" et al - too mercenary...

Available most days outside of posted holidays - emergencies by appointment :)

SIte is being updated etc over next few weeks, so if it is off line, just means I am fixing errors (mine...) and will be back soon.

Windows 10 continues to frustate many users, especially the "Free" upgrade victims... there are a number of issues I have seen these past 2 months, so remembver "Caveat Emptor".

I often get asked about UPGRADING an existing PC.

The Client/Prospect sometimes becomes disgruntled, when I say it will mean new Motherboard PLUS CPU at a minimum. (Intel have YET ANOTHER Socket size coming...)

New Video Card: Need to check power draw - may mean new PSU (power supply).

We now have a new Memory (RAM) standard: DDR4, this means all of the above PLUS, new RAM as well.

If you have a Micro ATX case (mini tower) then some items just won't fit - and you are restricted to the M-ATX motherboards.

Clients have usually been told by some sales type that "upgrading in 12 months is a snap" or weasel words to that effect; What the heck - he has the sale - no further effort required.

The very observant of you will notice the new domicile...
Mr Fluffy et al meant an unplanned move - to the serene surrounds of rural Murrumbateman.

I am approximately 30 minutes from the CBD (and Hackett...) so hardly that distant.

Remember, we are also Apple conversant, supporting Apple clients since 1994.

So, if you need help with repair, installation, setup or design of your systems, we would be happy to assist.
(No, I don't fix iPads and iPhones - but I can show you how to use your iPad to control your PC..)

The Apple Centre in Civic is the place to try everything out... as I don't sell Apple hardware.

We also offer remote management and trouble shooting, but what many will not tell you, if the internet is down or the system won't boot, tad hard to login...